They equip your staff to meet their strategic goals, reduce legal and regulatory risk, create standards for performance, and identify opportunities for improvement. They're the visions and expectations of your executive leadership, showing how employees are expected to carry out those visions and meet those expectations. That means your policies and procedures manual shoulders the burden of creating your company's culture. Policies and procedures are the framework that your organization is built on, reflecting your values and guiding your employees to success in their daily operations. They define the standards for conduct and appropriate behavior. They provide guidance, answer questions, solve ambiguities, detail best practices, and keep your people safe and out of legal trouble. Sometimes they seem like common sense recitations of things that 'go without saying.' They cover things that you’d hope people know they should be doing, or not doing, as they go about their jobs.īut policies do more than that. We'll admit, sometimes policies and procedures are dry and boring. How to implement new policies and procedures.Why are policies and procedures important?.